Apexus Answers / 340B Support

Have questions or need help?

If you have questions about the 340B Drug Pricing Program or the Prime Vendor Program (PVP), contact Apexus Answers. This free information resource is available by phone, email, or online chat and offered to PVP participants and all stakeholders.

Apexus Answers, celebrating ten years of service and support, aligns with HRSA policy and guidance. Our staff is in constant communication with HRSA to ensure that information is accurate and up to date. If our staff members don’t have the answer to your question, they will anonymously forward it to HRSA for clarification.

Important Information

Apexus Answers is live Monday through Friday, from 8:00 am to 5:00 pm Central Time.

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Call: 888.340.2787 >

Frequently Asked Questions

Before contacting Apexus Answers, you can check to see if your question has already been addressed and included in the Frequently Asked Questions (FAQ).

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Topic Examples for Apexus Answers

340B OPAIS

User accounts
Registration process
Change requests

Guidance on All
340B Policy

The patient definition
GPO Prohibition
Purchasing/inventory

Program
Eligibility Questions

Covered entities
Outpatient facilities
Contract pharmacies

Covered
Outpatient Drugs

Definition of covered outpatient drugs
Exclusions, orphan drugs, and GPO Prohibition
Tools/resources

Medicaid/
Duplicate Discounts

State agency contact information
Medicaid Exclusion File
General policy

Annual
Recertification

Assistance with login
Recertify/decertify
Status of submission/OPA review

Pricing

340B OPAIS pricing system
340B PVP catalog
Value-added products

Manufacturers

340B pricing submission
Pharmaceutical pricing agreement
340B PVP participants

Distributors

Covered entity eligibility
Shipping addresses
340B PVP participants

Please be advised that information from Apexus, LLC is not dispositive with respect to compliance with or participatory status in the 340B Drug Pricing Program. 340B entities are ultimately responsible for 340B Program compliance, and Apexus encourages entities to include legal counsel as part of their program integrity efforts.

The responsibility to ensure compliance with 340B Program requirements remains with covered entities and manufacturers that participate. Information received from vendors, consultants, and other third parties cannot be assumed to be compliant with HRSA policy.

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Find out more about 340B University, which provides basic information about 340B through in-person live sessions.